Terms and conditions

Site-ul www.milanobluehotel.ro is a commercial site, owned by SC MILANO BLUE MAMAIA SRL, which allows room reservations.
The use, including the visit and purchase of tourist services on the site www.milanobluehotel.ro implies the acceptance of the terms and conditions detailed in the following paragraphs.

Our desire is to offer you an unforgettable experience in Hotel Milano Blue by establishing a series of rules that we respectfully ask you to follow. 

Arrival and departure:

  • check-in is done from 16:00.
  • check-out is until 12:00.

The accommodation of each person is done by filling in the arrival announcement form based on the identity document. Accommodation for children up to 7 years will be free, for children between 7-12 years will be charged 50% of the value of an accommodation with or without providing an extra bed in the room, and for children over 12 years will be charged the normal rate .

Reservations

To book, fill in the form or contact the reservation service by phone: 0748941881, 0341180090, [email protected]
A reservation made online or by phone is valid only when you receive a confirmation email from the hotel.

Any cancellation of the reservation will be made by contacting the reservation service. There will be no penalty if canceled up to 7 days before date of arrival. Penalties will be applied if the cancellation is made less than 7 days before the date of arrival, respectively the equivalent of one night's accommodation or depending on the conditions applied at the time of booking.

They differ depending on the type of room chosen and the number of people.

Cash payment (RON), credit cards (Visa, Mastercard, Maestro), bank transfer and holiday vouchers are accepted.

Alte clauze:

In this completely exceptional period, generated by the COVID-19 epidemic, we would like to inform you that both the cleaning and the change of linen and towels are done at your request, attaching on the yale the cleaning sign that is in the room.

Breakfast is served daily between 08:00 and 10:30 in the hotel restaurant.

Smoking is strictly prohibited in the hotel.

The hotel and public areas are video-surveilled. We do not take responsibility for forgotten, lost or allegedly stolen items in the hotel, restaurant and bar.

Milano Blue does not have private parking and parking in Mamaia Resort can be for a fee.

The general rule is that people accompanied by animals and birds are not allowed in the hotel. Exceptions may be made in exceptional cases and only with the consent of the hotel administration.

You can receive guests in your room between 08:00 and 22:00, at no extra cost, if you receive guests between 22:00 and 08:00, they will have to pay the difference and register at the reception.

We will never use your personal data without your prior consent.

It is a permanent concern. The bed linen can schimbă la 3 zile iar prosoapele la 2 zile de cazare sau la cererea clientului lăsând un semn „Reîmprospătare cameră” pe mânerul ușii

Pentru mai multe informații legate de serviciul de curățenie vă invităm  scanați codul QR găsit and camera dumneavoastră.

The customer is liable to the hotel for damage to other guests or staff, buildings, furniture and equipment of the hotel. The hotel's liability does not extend to vehicles or their load.

We reserve the right to refuse accommodation or serving in the restaurant to drunken, rude or turbulent customers who, through their attitude, damage the image of the hotel or disturb other customers.

We reserve the right to grant bonuses and discounts in order to retain our customers.

We consider that any customer when accessing any service offered by the hotel complex (hotel, restaurant, bar) has read the terms and conditions mentioned above and has tacitly accepted them. Hotel policy is subject to change at any time without notice.

For any inconvenience or ambiguity, do not hesitate to contact the reception.
Thank you!
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